1. Apex shall use reasonable endeavors to deliver Product of acceptable quality to deliver address with Singapore specified by the Customer.

  2. Your order will be delivered to you via Apex appointed Courier Service Company. For order placed before 12 noon, please allow five (5) working days for Singapore to process from date of Apex's confirmation of acceptance of an order.

  3. Delivery Charges will be calculated based on standard charges.
  4. Apex cannot guarantee any firm delivery time and Apex shall not be liable for any delay in its delivery services, if the delay has been due to causes beyond the control of Apex.

  5. Apex will not accept delivery to a P.O. Box address. If delivery to some locations is not possible, we may contact you to arrange for delivery to an alternative address.

  6. No delivery services shall be available on Sunday & public holidays.

  7. The Customer is to notify Apex immediately of a change to his delivery address and contact number.

  8. We will provide only 2 attempt of delivery.
  9. Apex reserves the right to withhold delivery of the Products to the Customer if it has any doubts whatsoever as to the Customer's credit worthiness or insufficient identification.

  10. Customers may track the status of their order online. The description of order status as below
      a. Processing – order sent to processing
      b. Shipped – Order shipped out from Apex warehouse
      c. Closed – Order arrived and picked up by shopperv
      d. Cancelled – Timeout for credit card authorization or out of stock or other reasons